99% monthly retention rate.
Consistent high ratings of customer satisfaction translate into the fact that over 99% of Jani-King customers retain our services on a month after month basis.
It’s all about you.
Every client has unique needs so we customize a cleaning program to fit your needs and schedule. Some clients require after hours cleaning, some require an attendant on site during the day, and some clients are looking for a partner to focus on deep cleaning needs. We know that there is no such thing as one-size-fits-all when it comes to commercial cleaning. Our commitment to you is ensuring that everything is cleaned to your satisfaction.
What our customers most value.
We’ve had more than 50 years to really focus in on what’s most important to our customers, including:
- High standards of workmanship and attention to detail.
- Proactive quality control programs that include regular customer service outreach, client feedback forms and on-going audits to ensure standards are being met.
- Our franchise model puts a motivated business owner at your site to manage the cleaning program.
- A regional office team provides support and assistance to clients and our Franchise Owners.
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Attention to detail and efficient use of time.
![](https://janiking.cbsunified.com/wp-content/uploads/2019/06/LufthansaInTouchEONTestimonial.jpg)
Jani-King has been in charge of our janitorial needs since August of 2017. Their work has been above standard. Attention… Read more “Attention to detail and efficient use of time.”
They do an excellent job
![Jani-King Peterborough Testimonial | NEFAB](https://janiking.cbsunified.com/wp-content/uploads/2018/02/NEFAB-East-ON.png)
Jani-King cleans our offices and we have always been completely satisfied with their work. They do an excellent job, are… Read more “They do an excellent job”
From garbage removal to carpet shampooing, they cover all areas
![](https://janiking.cbsunified.com/wp-content/uploads/2018/02/Masterbrand-Cabinets-East-ON.png)
We have been customers of Jani-King in Eastern Ontario since 2013 and I can say that they have been the most reliable,… Read more “From garbage removal to carpet shampooing, they cover all areas”